Privacy Policy – Homes Aura

1. Information We Collect

We may collect personal and non-personal information to provide and improve our services. Information collected may include:

• Name, email address, phone number, and location details
• Service requests, booking history, and communication records
• Device, browser, and usage data for analytics and security
• Feedback, reviews, and support inquiries

2. How We Use Your Information

Your information is used strictly for operational and service-related purposes, including:

• Connecting you with verified service professionals
• Processing service requests and customer support
• Improving platform functionality and user experience
• Ensuring platform safety, fraud prevention, and compliance

3. Data Sharing & Disclosure

Homes Aura does not sell or rent user data. Information may only be shared with:

• Verified service providers for booking fulfillment
• Legal or regulatory authorities when required by law
• Trusted technical partners under strict confidentiality agreements

4. Data Security Measures

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. These include encrypted storage, secure servers, and restricted internal access.

5. Cookies & Tracking Technologies

Homes Aura may use cookies and similar technologies to enhance site performance, analyze usage patterns, and personalize user experience. You may control cookie preferences through your browser settings.

6. User Rights & Choices

Users have the right to access, update, or request deletion of their personal information. Requests can be submitted through our support channels and will be processed in accordance with applicable laws.

7. Third-Party Links

Our platform may contain links to third-party websites. Homes Aura is not responsible for the privacy practices or content of external sites.

8. Policy Updates

This Privacy Policy may be updated periodically to reflect legal, technical, or operational changes. Continued use of Homes Aura after updates indicates acceptance of the revised policy.